Gerente de Suporte de Operações – ServiceNow (CMDB / Discovery) - Sênior

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Gerente de Suporte de Operações – ServiceNow (CMDB / Discovery) - Sênior in Brazil.

This is a senior leadership role focused on driving the stability, governance, and continuous improvement of large-scale ServiceNow operations, with a strong emphasis on CMDB and Discovery capabilities. You will act as a key technical and operational reference point for global stakeholders, ensuring high-quality configuration data, optimized Discovery performance, and reliable integrations across complex IT environments. The role combines strategic oversight and hands-on execution, making it critical to enterprise-wide transformation initiatives. You will collaborate with distributed teams across global operations, influencing architecture decisions and service reliability. This position is ideal for someone who thrives in data-driven environments and enjoys solving complex operational challenges at scale. Strong English communication and leadership skills are essential in this international context.