IT Service Desk Specialist
More info
Job type
full time
Experience
mid
6 similar jobs hiring
Job description
Position Objective The IT Service Desk Specialist is a highly motivated professional with expertise in technical support, specialising in troubleshooting and analysis. This role is dedicated to delivering superior customer service and ensuring that unresolved issues and inquiries are escalated promptly in accordance with established protocols and Service Level Agreements (SLAs). As an integral member of the IT Service Desk team, the specialist provides Level 0 and Level 1 support for IT inciden…
Required skills
Help Desk
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