Sr. Manager, Customer Success

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Sr. Manager, Customer Success in the United States.

This role is a senior leadership position overseeing a dedicated Customer Success team focused on driving client satisfaction, retention, and account growth. The Sr. Manager, Customer Success will lead the execution of strategies that enhance the customer experience across multiple digital marketing channels, including SEO, PPC, social media, and content marketing. Operating at the intersection of client advocacy, team leadership, and strategic account management, this position ensures alignment between client needs and business objectives. The ideal candidate combines hands-on digital marketing expertise with proven leadership skills to mentor high-performing teams and deliver measurable growth. This role provides the opportunity to influence key enterprise accounts while fostering a customer-centric culture across the organization.