Senior Customer Success Manager

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Customer Success Manager in Brazil.

In this role, you will be responsible for driving the success, retention, and expansion of strategic B2B clients within a global digital learning ecosystem. You will act as a trusted advisor, helping organizations maximize the value of a personalized learning platform designed to transform talent development and engagement. Working in a fully remote, international environment, you will design and execute customer growth strategies aligned with business and learning objectives. You will lead client relationships end-to-end, ensuring adoption, engagement, and measurable impact across accounts. This is a high-impact position that blends strategic thinking, relationship management, and hands-on execution. You will collaborate closely with cross-functional teams to ensure customer satisfaction and long-term account growth.