Director, Customer & Field Marketing

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Director, Customer & Field Marketing in the United States.

This leadership role is focused on driving customer-centric growth through strategic marketing programs that deepen engagement, strengthen retention, and unlock expansion opportunities across an established client base. You will shape and execute a comprehensive customer and field marketing strategy that connects marketing, sales, and customer success into a unified growth engine. Operating in a B2B services environment, you will design account-based and field initiatives that influence revenue outcomes while elevating customer experience and advocacy. The role blends strategy and execution, requiring strong cross-functional collaboration and hands-on ownership of programs such as events, ABM campaigns, and lifecycle journeys. You will also partner closely with external vendors and internal teams to scale impact efficiently. This is a high-visibility position where marketing directly contributes to customer lifetime value and business growth.