Strategic Client Success Manager

This role offers a unique opportunity to serve as a trusted advisor to large enterprise clients, driving growth, adoption, and strategic value across their organization. You will manage the full customer lifecycle, from onboarding and launch to long-term relationship management, while collaborating closely with cross-functional teams to ensure customer success. By defining account plans, tracking performance metrics, and proactively identifying opportunities for improvement, you will directly influence client satisfaction, retention, and expansion. This position is ideal for a proactive, strategic thinker who thrives in a fast-paced, evolving SaaS environment and enjoys building deep, meaningful relationships with senior stakeholders. You will have the autonomy to shape account strategy while impacting the broader customer success function.