Service Delivery Manager

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Service Delivery Manager in United States.

This role sits at the center of cybersecurity service delivery, ensuring that enterprise and mid-market customers receive high-quality managed security services that meet and exceed expectations. You will act as the primary operational and strategic liaison for assigned customer accounts, overseeing the execution of cyber defense services and ensuring alignment between technical delivery, customer needs, and business outcomes. The position combines operational leadership, client relationship management, and financial oversight within a fast-paced cybersecurity environment. You will work closely with technical teams to remove delivery barriers, improve service maturity, and optimize performance. This is a highly visible role requiring strong executive communication and the ability to manage complex stakeholder relationships. It is ideal for someone who thrives at the intersection of cybersecurity operations, customer success, and strategic service management.