Freelance E-Commerce Vendor Support Specialist - Remote | English C1

Job Description

Job Description

Freelance E-Commerce Vendor Support Specialist – Remote | English C1

We are looking for an English-speaking professional (C1 level) to join a global e-commerce team, supporting vendor operations and product management. This is a fully remote freelance opportunity, ideal for someone with strong experience in product catalogue management, content optimization, and account operations.

What You'll Do

• Maintain and audit product listings to ensure accuracy (SKUs, model numbers, specifications).
• Optimize product content, including enhanced product descriptions and brand pages.
• Manage day-to-day vendor operations and account health, responding to requests and resolving issues efficiently.
• Support onboarding of new vendor programs and initiatives to protect brand and product performance.
• Analyze data to provide actionable insights for content performance, catalogue hygiene, and operational improvements.
• Collaborate with internal teams and external stakeholders to enhance vendor performance.

What You Bring

• Bachelor's degree or equivalent experience.
• Strong experience in vendor/account management or e-commerce catalogue/content operations.
• Experience with enhanced product content and optimization is a plus.
• Excellent written and verbal communication skills in English.
• Strong analytical skills with proficiency in Excel and reporting.
• Ability to manage multiple projects, adapt to change, and work independently in a remote environment.

What's In It for You

• Fully remote freelance role – work from anywhere.
• Flexible schedule: Monday to Friday, dayshit
• Competitive hourly rate: $16/19 USD/hour.
• Opportunity to work with a global e-commerce team, impacting product performance and operations across multiple markets.

If you have hands-on e-commerce vendor experience and thrive in a fast-paced, remote environment, we want to hear from you. Please apply with your CV and a brief email highlighting your relevant experience.