Senior Chatbot Training - Operations, ShopeeFood
More info
Job type
full time
Experience
senior
Department
Operations
6 similar jobs hiring
Job description
Job Description : Own and drive chatbot performance KPIs: Bot Resolution Rate, CSAT, Coverage, and Solved Rate; proactively define and execute action plans to close performance gaps. Analyze user i
Required skills
CSAT
Skill Match
Sign up to see your skill match