Director, Client Leadership

WPP Media

Job Title: Director, Client Leadership

Reports To: VP, Client Leadership

Function: Clients

Location: Hong Kong

 

Role Summary and Impact

We are seeking a Planning Director to service clients of international brands, providing recommendations in integrated media strategy and overseeing the holistic communication ecosystem, including offline, digital, and O2O solutions. In this role, you will assist the team leader in coaching junior staff and provide guidance to the extended local performance and ad operations teams to develop the operational capabilities of the agency.

 

Core Responsibilities:

• Strategic Media Planning: Lead the development of integrated media strategies and recommendations based on client briefs. Set clear media objectives, establish strategies, define target audiences, and create comprehensive media plans that leverage the strengths of all media channels.
• Client Relationship Management: Serve as a primary point of contact for clients, building and maintaining strong relationships. Handle client requests independently, provide trusted counsel, and effectively present and sell in agency recommendations.
• Campaign Management & Execution: Oversee the translation of media plans into effective buys. Supervise the implementation, booking, and execution of campaigns, ensuring the highest standards of quality and accuracy.
• Performance & Optimization: Manage the quality control of media monitoring, proof of performance, campaign optimization, and post-campaign analysis. Analyze data to develop and implement optimizations, and present regular performance reports to clients.
• Team Leadership & Development: Manage, mentor, and develop junior team members, fostering their digital capabilities and career growth. Allocate tasks efficiently and provide constructive feedback to ensure high performance.
• Business Growth: Identify and pursue opportunities to generate additional revenue from existing clients. Actively participate in new business pitches and contribute to the development of local business through new ideas and services.

 

Skills and Experience

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

 

Required Skills & Experience:

• A minimum of 8 years of experience in media planning, buying, implementation, and client servicing.
• Proven ability to manage all aspects of integrated media planning, with a strong emphasis on digital.
• Strong organizational, numeracy, and analytical skills.
• Excellent communication and presentation skills, with the ability to sell concepts and solutions to clients and key stakeholders.
• Passionate about new media communication, evolving technology, and industry trends.
• Fluency in both English and Mandarin is mandatory.

 

Desired Skills & Experience:

• Experience working with regional or global client accounts.
• Experience in strategic consultancy or with data and technology offerings.

 

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.