Night Duty Manager
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executive
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See our Privacy policy for more info. <iframe src="https://www.googletagmanager.com/ns.html?id=GTM-5LD3RD2Z" height="0" width="0" style="display:none;visibility:hidden"></iframe> JUMP TO CONTENT Shortlist FR PT ES ID DE CN PL TR Discover Accor Expand Back Accor At a Glance Why Join Accor Early Careers Expand Back Student Opportunities Graduate Opportunities Student Challenges Tech & Digital Brands Expand Back Luxury Expand Back Banyan Tree Emblems Collection Fairmont MGallery Collection Orient Express Raffles Sofitel Lifestyle — Ennismore Expand Back 21C Museum Hotel 25hours Hotels Delano Hyde JO&JOE Mama Shelter Morgans Orginals Mondrian Our Habitas Paris Society Rixos SLS SO/ The Hoxton Premium Expand Back Angsana Art Series Grand Mercure Mantis Mövenpick Peppers Pullman Swissôtel The Sebel Midscale Expand Back Adagio Handwritten Collection Mantra Mercure Novotel TRIBE Economy Expand Back BreakFree greet hotelF1 ibis Articles Expand Back How careers at Accor offer meaningful work and jobs with purpose How an Apprenticeship at Accor sets you up for success How far can you go in a hotel housekeeping career? 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From a Reception job to leadership: How passion drives success in hospitality View More Shortlist FR PT ES ID DE CN PL TR __vacancyopjusttionswidget.opt-Job Schedule__ Full-Time document.body.className += " jobschedule-fulltime"; __vacancyopjusttionswidget.opt-Job Type__ Permanent document.body.className += " jobtype-permanent"; __vacancyopjusttionswidget.opt-Job Category__ Rooms document.body.className += " jobcategory-rooms"; __vacancyopjusttionswidget.opt-Brands__ ACCOR document.body.className += " brands-accor"; document.body.className += " sector-rooms "; __jobinformationwidget.freetext.LocationText__ Mövenpick Resort Waverly Phu Quoc, Phu Quoc, Vietnam __jobinformationwidget.freetext.ExternalReference__ REF99968V Night Duty Manager Region MEA SPAC Apply function shareLinkedin() { window.open('https://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fcareers.accor.com%2Fglobal%2Fen%2Fjob%2Fnight-duty-manager-in-moevenpick-resort-waverly-phu-quoc-phu-quoc-vietna-jid-90075&title=Night%20Duty%20Manager', '_blank', 'toolbar=yes,scrollbars=yes,resizable=no,fullscreen=no,top=50,left=50,width=550,height=500'); return false; } function shareFacebook() { window.open('https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fcareers.accor.com%2Fglobal%2Fen%2Fjob%2Fnight-duty-manager-in-moevenpick-resort-waverly-phu-quoc-phu-quoc-vietna-jid-90075&t=Night%20Duty%20Manager', '_blank', 'toolbar=yes,scrollbars=yes,resizable=no,fullscreen=no,top=50,left=50,width=555,height=615'); return false; } function shareMessenger() { window.open('http://www.facebook.com/dialog/send?link=https%3A%2F%2Fcareers.accor.com%2Fglobal%2Fen%2Fjob%2Fnight-duty-manager-in-moevenpick-resort-waverly-phu-quoc-phu-quoc-vietna-jid-90075&display=popup', '_blank', 'location=yes'); return false; } function shareTwitter() { window.open('https://twitter.com/intent/tweet?text=Night%20Duty%20Manager&url=https%3A%2F%2Fcareers.accor.com%2Fglobal%2Fen%2Fjob%2Fnight-duty-manager-in-moevenpick-resort-waverly-phu-quoc-phu-quoc-vietna-jid-90075', '_blank', 'toolbar=yes,scrollbars=yes,resizable=no,fullscreen=no,top=50,left=50,width=550,height=250'); return false; } function shareGooglePlus() { window.open('https://plus.google.com/share?url=https%3A%2F%2Fcareers.accor.com%2Fglobal%2Fen%2Fjob%2Fnight-duty-manager-in-moevenpick-resort-waverly-phu-quoc-phu-quoc-vietna-jid-90075', '_blank', 'location=yes'); return false; } function sharePinterest() { window.open('http://www.pinterest.com/pin/find/?url=https%3A%2F%2Fcareers.accor.com%2Fglobal%2Fen%2Fjob%2Fnight-duty-manager-in-moevenpick-resort-waverly-phu-quoc-phu-quoc-vietna-jid-90075', '_blank', 'toolbar=yes,scrollbars=yes,resizable=no,fullscreen=no,top=50,left=50,width=750,height=675'); return false; } function shareWhatsapp() { window.open('whatsapp://send?text=Night%20Duty%20Manager%20-%20https%3A%2F%2Fcareers.accor.com%2Fglobal%2Fen%2Fjob%2Fnight-duty-manager-in-moevenpick-resort-waverly-phu-quoc-phu-quoc-vietna-jid-90075', '_blank', 'location=yes'); return false; } function shareEmail() { window.open( '/global/en/EmailToFriend?id=90075&pagetype=job', 'location=yes'); return false; } Share Shortlist Sign up Job DescriptionConduct briefings and ensure that all pertinent information is well received by team membersManage and supervise all tasks of his/her staff to ensure that highest quality service isdelivered and department standards are metConduct inspections of front of house and back of house during shift, including Front Office, Housekeeping, Lobby, Food and Beverage Outlets, Public Areas, Car Parking.Meet and Greet VIPs.Provide management presence at all times by assisting with the handling of guests’ needs and complaints tactfully and efficiently.Review, analyze and suggest improvement of work flow and standards at the Front Desk.Analyze rate variance report to ensure rooms revenue control, approve discounts and rebates.Ensure documentation of all guest related issues using the logbook.Supervise shift handover procedures.Provide management presence at all times by assisting with the handling of guests’ needs and complaints tactfully and efficiently.Ensure that front line staff complies with marketing techniques and maximizes sales.Check billing instructions, monitor guest credit and act upon any discrepancies.Coordinate full house situations and makes all necessary arrangements to handle overbooking and pledge relocates.Ensure procedures of Bell Desks and driveways are manned at all times and run efficiently.Ensures the Safety, Security and Loss Control policies and procedures are compiled with at the lobby and driveway. Handle and manage hotel emergencies.Conduct Night Audit ProcessProvide department orientation and training of the hotel service standards, procedures and programs.Constantly monitor team members’ appearance, attitude and degree of professionalism.Motivate and provides a work environment that brings out the best in team members.QualificationsDiploma in Tourism / Hospitality ManagementMinimum 2 years of relevant experience in a similar capacityExcellent reading, writing and oral proficiency in English languageAbility to speak other languages and basic understanding of local languages will bean advantageGood working knowledge of MS Excel, Word, & PowerPoint {"@context":"http://schema.org","@type":"JobPosting","url":"https://careers.accor.com/global/en/job/night-duty-manager-in-moevenpick-resort-waverly-phu-quoc-phu-quoc-vietna-jid-90075","title":"Night Duty Manager","description":"<br/><div class='jobad-jobdescription'>Job Description</div><br/><ul><li>Conduct briefings and ensure that all pertinent information is well received by team members</li><li>Manage and supervise all tasks of his/her staff to ensure that highest quality service is</li></ul><p>delivered and department standards are met</p><ul><li>Conduct inspections of front of house and back of house during shift, including Front Office, Housekeeping, Lobby, Food and Beverage Outlets, Public Areas, Car Parking.</li><li>Meet and Greet VIPs.</li><li>Provide management presence at all times by assisting with the handling of guests’ needs and complaints tactfully and efficiently.</li><li>Review, analyze and suggest improvement of work flow and standards at the Front Desk.</li><li>Analyze rate variance report to ensure rooms revenue control, approve discounts and rebates.</li><li>Ensure documentation of all guest related issues using the logbook.</li><li>Supervise shift handover procedures.</li><li>Provide management presence at all times by assisting with the handling of guests’ needs and complaints tactfully and efficiently.</li><li>Ensure that front line staff complies with marketing techniques and maximizes sales.</li><li>Check billing instructions, monitor guest credit and act upon any discrepancies.</li><li>Coordinate full house situations and makes all necessary arrangements to handle overbooking and pledge relocates.</li><li>Ensure procedures of Bell Desks and driveways are manned at all times and run efficiently.</li><li>Ensures the Safety, Security and Loss Control policies and procedures are compiled with at the lobby and driveway. Handle and manage hotel emergencies<em>.</em></li><li>Conduct Night Audit Process</li><li>Provide department orientation and training of the hotel service standards, procedures and programs.</li><li>Constantly monitor team members’ appearance, attitude and degree of professionalism.</li><li>Motivate and provides a work environment that brings out the best in team members.</li></ul><br/><div class='jobad-qualifications'>Qualifications</div><br/><ul><li>Diploma in Tourism / Hospitality Management</li><li>Minimum 2 years of relevant experience in a similar capacity</li><li>Excellent reading, writing and oral proficiency in English language</li><li>Ability to speak other languages and basic understanding of local languages will be</li></ul><p>an advantage</p><ul><li>Good working knowledge of MS Excel, Word, & PowerPoint</li></ul>","datePosted":"2026-03-29T05:40:39+00:00","validThrough":"2126-03-29T05:40:39+00:00","employmentType":["Full-Time"],"hiringOrganization":{"@type":"Organization","name":"Accor","image":"","logo":"","sameAs":"https://careers.accor.com/global/en","url":"https://careers.accor.com/global/en"},"industry":["Rooms"],"jobBenefits":null,"identifier":{"@type":"PropertyValue","name":"Accor","value":"e97639b5-9998-4bb9-b85d-47f0e5197ef0"},"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Mövenpick Resort Waverly Phu Quoc, Phu Quoc, Vietnam"}}]} Apply function shareLinkedin() { window.open('https://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fcareers.accor.com%2Fglobal%2Fen%2Fjob%2Fnight-duty-manager-in-moevenpick-resort-waverly-phu-quoc-phu-quoc-vietna-jid-90075&title=Night%20Duty%20Manager', '_blank', 'toolbar=yes,scrollbars=yes,resizable=no,fullscreen=no,top=50,left=50,width=550,height=500'); return false; } function shareFacebook() { window.open('https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fcareers.accor.com%2Fglobal%2Fen%2Fjob%2Fnight-duty-manager-in-moevenpick-resort-waverly-phu-quoc-phu-quoc-vietna-jid-90075&t=Night%20Duty%20Manager', '_blank', 'toolbar=yes,scrollbars=yes,resizable=no,fullscreen=no,top=50,left=50,width=555,height=615'); return false; } function shareMessenger() { window.open('http://www.facebook.com/dialog/send?link=https%3A%2F%2Fcareers.accor.com%2Fglobal%2Fen%2Fjob%2Fnight-duty-manager-in-moevenpick-resort-waverly-phu-quoc-phu-quoc-vietna-jid-90075&display=popup', '_blank', 'location=yes'); return false; } function shareTwitter() { window.open('https://twitter.com/intent/tweet?text=Night%20Duty%20Manager&url=https%3A%2F%2Fcareers.accor.com%2Fglobal%2Fen%2Fjob%2Fnight-duty-manager-in-moevenpick-resort-waverly-phu-quoc-phu-quoc-vietna-jid-90075', '_blank', 'toolbar=yes,scrollbars=yes,resizable=no,fullscreen=no,top=50,left=50,width=550,height=250'); return false; } function shareGooglePlus() { window.open('https://plus.google.com/share?url=https%3A%2F%2Fcareers.accor.com%2Fglobal%2Fen%2Fjob%2Fnight-duty-manager-in-moevenpick-resort-waverly-phu-quoc-phu-quoc-vietna-jid-90075', '_blank', 'location=yes'); return false; } function sharePinterest() { window.open('http://www.pinterest.com/pin/find/?url=https%3A%2F%2Fcareers.accor.com%2Fglobal%2Fen%2Fjob%2Fnight-duty-manager-in-moevenpick-resort-waverly-phu-quoc-phu-quoc-vietna-jid-90075', '_blank', 'toolbar=yes,scrollbars=yes,resizable=no,fullscreen=no,top=50,left=50,width=750,height=675'); return false; } function shareWhatsapp() { window.open('whatsapp://send?text=Night%20Duty%20Manager%20-%20https%3A%2F%2Fcareers.accor.com%2Fglobal%2Fen%2Fjob%2Fnight-duty-manager-in-moevenpick-resort-waverly-phu-quoc-phu-quoc-vietna-jid-90075', '_blank', 'location=yes'); return false; } function shareEmail() { window.open( '/global/en/EmailToFriend?id=90075&pagetype=job', 'location=yes'); return false; } Share Shortlist Sign up Discover a world where life pulses with passion Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration. LET YOUR PASSION SHINE We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact. LEARN ABOUT US Let your passion shine We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together. 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6 similar jobs hiring
Job description
- __vacancyopjusttionswidget.opt-Job Schedule__ Full-Time
- __vacancyopjusttionswidget.opt-Job Type__ Permanent
- __vacancyopjusttionswidget.opt-Job Category__ Rooms
- __vacancyopjusttionswidget.opt-Brands__ ACCOR
__jobinformationwidget.freetext.LocationText__
Mövenpick Resort Waverly Phu Quoc, Phu Quoc, Vietnam
__jobinformationwidget.freetext.ExternalReference__
REF99968V
Night Duty Manager
Region
MEA SPAC
- Conduct briefings and ensure that all pertinent information is well received by team members
- Manage and supervise all tasks of his/her staff to ensure that highest quality service is
delivered and department standards are met
- Conduct inspections of front of house and back of house during shift, including Front Office, Housekeeping, Lobby, Food and Beverage Outlets, Public Areas, Car Parking.
- Meet and Greet VIPs.
- Provide management presence at all times by assisting with the handling of guests’ needs and complaints tactfully and efficiently.
- Review, analyze and suggest improvement of work flow and standards at the Front Desk.
- Analyze rate variance report to ensure rooms revenue control, approve discounts and rebates.
- Ensure documentation of all guest related issues using the logbook.
- Supervise shift handover procedures.
- Provide management presence at all times by assisting with the handling of guests’ needs and complaints tactfully and efficiently.
- Ensure that front line staff complies with marketing techniques and maximizes sales.
- Check billing instructions, monitor guest credit and act upon any discrepancies.
- Coordinate full house situations and makes all necessary arrangements to handle overbooking and pledge relocates.
- Ensure procedures of Bell Desks and driveways are manned at all times and run efficiently.
- Ensures the Safety, Security and Loss Control policies and procedures are compiled with at the lobby and driveway. Handle and manage hotel emergencies.
- Conduct Night Audit Process
- Provide department orientation and training of the hotel service standards, procedures and programs.
- Constantly monitor team members’ appearance, attitude and degree of professionalism.
- Motivate and provides a work environment that brings out the best in team members.
- Diploma in Tourism / Hospitality Management
- Minimum 2 years of relevant experience in a similar capacity
- Excellent reading, writing and oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be
an advantage
- Good working knowledge of MS Excel, Word, & PowerPoint
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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Accor Hotels Vietnam
This website uses cookies. By continuing to use this site, you are giving your consent to cookies being used. See our Privacy policy for more info. <iframe src="https://www.googletagmanager.com/ns.html?id=GTM-5LD3RD2Z" height="0" width="0" style="display:none;visibility:hidden"></iframe> JUMP TO CONTENT Shortlist FR PT ES ID DE CN PL TR Discover Accor Expand Back Accor At a Glance Why Join Accor Early Careers Expand Back Student Opportunities Graduate Opportunities Student Challenges Tech & Digital Brands Expand Back Luxury Expand Back Banyan Tree Emblems Collection Fairmont MGallery Collection Orient Express Raffles Sofitel Lifestyle — Ennismore Expand Back 21C Museum Hotel 25hours Hotels Delano Hyde JO&JOE Mama Shelter Morgans Orginals Mondrian Our Habitas Paris Society Rixos SLS SO/ The Hoxton Premium Expand Back Angsana Art Series Grand Mercure Mantis Mövenpick Peppers Pullman Swissôtel The Sebel Midscale Expand Back Adagio Handwritten Collection Mantra Mercure Novotel TRIBE Economy Expand Back BreakFree greet hotelF1 ibis Articles Expand Back How careers at Accor offer meaningful work and jobs with purpose How an Apprenticeship at Accor sets you up for success How far can you go in a hotel housekeeping career? From a Reception job to leadership: How passion drives success in hospitality View More Discover Accor Expand Back Accor At a Glance Why Join Accor Early Careers Expand Back Student Opportunities Graduate Opportunities Student Challenges Tech & Digital Brands Expand Back Luxury Expand Back Banyan Tree Emblems Collection Fairmont MGallery Collection Orient Express Raffles Sofitel Lifestyle — Ennismore Expand Back 21C Museum Hotel 25hours Hotels Delano Hyde JO&JOE Mama Shelter Morgans Orginals Mondrian Our Habitas Paris Society Rixos SLS SO/ The Hoxton Premium Expand Back Angsana Art Series Grand Mercure Mantis Mövenpick Peppers Pullman Swissôtel The Sebel Midscale Expand Back Adagio Handwritten Collection Mantra Mercure Novotel TRIBE Economy Expand Back BreakFree greet hotelF1 ibis Articles Expand Back How careers at Accor offer meaningful work and jobs with purpose How an Apprenticeship at Accor sets you up for success How far can you go in a hotel housekeeping career? From a Reception job to leadership: How passion drives success in hospitality View More Shortlist FR PT ES ID DE CN PL TR __vacancyopjusttionswidget.opt-Job Schedule__ Full-Time document.body.className += " jobschedule-fulltime"; __vacancyopjusttionswidget.opt-Job Type__ Permanent document.body.className += " jobtype-permanent"; __vacancyopjusttionswidget.opt-Job Category__ Rooms document.body.className += " jobcategory-rooms"; __vacancyopjusttionswidget.opt-Brands__ ACCOR document.body.className += " brands-accor"; document.body.className += " sector-rooms "; __jobinformationwidget.freetext.LocationText__ Mövenpick Resort Waverly Phu Quoc, Phu Quoc, Vietnam __jobinformationwidget.freetext.ExternalReference__ REF99968V Night Duty Manager Region MEA SPAC Apply function shareLinkedin() { window.open('https://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fcareers.accor.com%2Fglobal%2Fen%2Fjob%2Fnight-duty-manager-in-moevenpick-resort-waverly-phu-quoc-phu-quoc-vietna-jid-90075&title=Night%20Duty%20Manager', '_blank', 'toolbar=yes,scrollbars=yes,resizable=no,fullscreen=no,top=50,left=50,width=550,height=500'); return false; } function shareFacebook() { window.open('https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fcareers.accor.com%2Fglobal%2Fen%2Fjob%2Fnight-duty-manager-in-moevenpick-resort-waverly-phu-quoc-phu-quoc-vietna-jid-90075&t=Night%20Duty%20Manager', '_blank', 'toolbar=yes,scrollbars=yes,resizable=no,fullscreen=no,top=50,left=50,width=555,height=615'); return false; } function shareMessenger() { window.open('http://www.facebook.com/dialog/send?link=https%3A%2F%2Fcareers.accor.com%2Fglobal%2Fen%2Fjob%2Fnight-duty-manager-in-moevenpick-resort-waverly-phu-quoc-phu-quoc-vietna-jid-90075&display=popup', '_blank', 'location=yes'); return false; } function shareTwitter() { window.open('https://twitter.com/intent/tweet?text=Night%20Duty%20Manager&url=https%3A%2F%2Fcareers.accor.com%2Fglobal%2Fen%2Fjob%2Fnight-duty-manager-in-moevenpick-resort-waverly-phu-quoc-phu-quoc-vietna-jid-90075', '_blank', 'toolbar=yes,scrollbars=yes,resizable=no,fullscreen=no,top=50,left=50,width=550,height=250'); return false; } function shareGooglePlus() { window.open('https://plus.google.com/share?url=https%3A%2F%2Fcareers.accor.com%2Fglobal%2Fen%2Fjob%2Fnight-duty-manager-in-moevenpick-resort-waverly-phu-quoc-phu-quoc-vietna-jid-90075', '_blank', 'location=yes'); return false; } function sharePinterest() { window.open('http://www.pinterest.com/pin/find/?url=https%3A%2F%2Fcareers.accor.com%2Fglobal%2Fen%2Fjob%2Fnight-duty-manager-in-moevenpick-resort-waverly-phu-quoc-phu-quoc-vietna-jid-90075', '_blank', 'toolbar=yes,scrollbars=yes,resizable=no,fullscreen=no,top=50,left=50,width=750,height=675'); return false; } function shareWhatsapp() { window.open('whatsapp://send?text=Night%20Duty%20Manager%20-%20https%3A%2F%2Fcareers.accor.com%2Fglobal%2Fen%2Fjob%2Fnight-duty-manager-in-moevenpick-resort-waverly-phu-quoc-phu-quoc-vietna-jid-90075', '_blank', 'location=yes'); return false; } function shareEmail() { window.open( '/global/en/EmailToFriend?id=90075&pagetype=job', 'location=yes'); return false; } Share Shortlist Sign up Job DescriptionConduct briefings and ensure that all pertinent information is well received by team membersManage and supervise all tasks of his/her staff to ensure that highest quality service isdelivered and department standards are metConduct inspections of front of house and back of house during shift, including Front Office, Housekeeping, Lobby, Food and Beverage Outlets, Public Areas, Car Parking.Meet and Greet VIPs.Provide management presence at all times by assisting with the handling of guests’ needs and complaints tactfully and efficiently.Review, analyze and suggest improvement of work flow and standards at the Front Desk.Analyze rate variance report to ensure rooms revenue control, approve discounts and rebates.Ensure documentation of all guest related issues using the logbook.Supervise shift handover procedures.Provide management presence at all times by assisting with the handling of guests’ needs and complaints tactfully and efficiently.Ensure that front line staff complies with marketing techniques and maximizes sales.Check billing instructions, monitor guest credit and act upon any discrepancies.Coordinate full house situations and makes all necessary arrangements to handle overbooking and pledge relocates.Ensure procedures of Bell Desks and driveways are manned at all times and run efficiently.Ensures the Safety, Security and Loss Control policies and procedures are compiled with at the lobby and driveway. Handle and manage hotel emergencies.Conduct Night Audit ProcessProvide department orientation and training of the hotel service standards, procedures and programs.Constantly monitor team members’ appearance, attitude and degree of professionalism.Motivate and provides a work environment that brings out the best in team members.QualificationsDiploma in Tourism / Hospitality ManagementMinimum 2 years of relevant experience in a similar capacityExcellent reading, writing and oral proficiency in English languageAbility to speak other languages and basic understanding of local languages will bean advantageGood working knowledge of MS Excel, Word, & PowerPoint {"@context":"http://schema.org","@type":"JobPosting","url":"https://careers.accor.com/global/en/job/night-duty-manager-in-moevenpick-resort-waverly-phu-quoc-phu-quoc-vietna-jid-90075","title":"Night Duty Manager","description":"<br/><div class='jobad-jobdescription'>Job Description</div><br/><ul><li>Conduct briefings and ensure that all pertinent information is well received by team members</li><li>Manage and supervise all tasks of his/her staff to ensure that highest quality service is</li></ul><p>delivered and department standards are met</p><ul><li>Conduct inspections of front of house and back of house during shift, including Front Office, Housekeeping, Lobby, Food and Beverage Outlets, Public Areas, Car Parking.</li><li>Meet and Greet VIPs.</li><li>Provide management presence at all times by assisting with the handling of guests’ needs and complaints tactfully and efficiently.</li><li>Review, analyze and suggest improvement of work flow and standards at the Front Desk.</li><li>Analyze rate variance report to ensure rooms revenue control, approve discounts and rebates.</li><li>Ensure documentation of all guest related issues using the logbook.</li><li>Supervise shift handover procedures.</li><li>Provide management presence at all times by assisting with the handling of guests’ needs and complaints tactfully and efficiently.</li><li>Ensure that front line staff complies with marketing techniques and maximizes sales.</li><li>Check billing instructions, monitor guest credit and act upon any discrepancies.</li><li>Coordinate full house situations and makes all necessary arrangements to handle overbooking and pledge relocates.</li><li>Ensure procedures of Bell Desks and driveways are manned at all times and run efficiently.</li><li>Ensures the Safety, Security and Loss Control policies and procedures are compiled with at the lobby and driveway. Handle and manage hotel emergencies<em>.</em></li><li>Conduct Night Audit Process</li><li>Provide department orientation and training of the hotel service standards, procedures and programs.</li><li>Constantly monitor team members’ appearance, attitude and degree of professionalism.</li><li>Motivate and provides a work environment that brings out the best in team members.</li></ul><br/><div class='jobad-qualifications'>Qualifications</div><br/><ul><li>Diploma in Tourism / Hospitality Management</li><li>Minimum 2 years of relevant experience in a similar capacity</li><li>Excellent reading, writing and oral proficiency in English language</li><li>Ability to speak other languages and basic understanding of local languages will be</li></ul><p>an advantage</p><ul><li>Good working knowledge of MS Excel, Word, & PowerPoint</li></ul>","datePosted":"2026-03-29T05:40:39+00:00","validThrough":"2126-03-29T05:40:39+00:00","employmentType":["Full-Time"],"hiringOrganization":{"@type":"Organization","name":"Accor","image":"","logo":"","sameAs":"https://careers.accor.com/global/en","url":"https://careers.accor.com/global/en"},"industry":["Rooms"],"jobBenefits":null,"identifier":{"@type":"PropertyValue","name":"Accor","value":"e97639b5-9998-4bb9-b85d-47f0e5197ef0"},"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Mövenpick Resort Waverly Phu Quoc, Phu Quoc, Vietnam"}}]} Apply function shareLinkedin() { window.open('https://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fcareers.accor.com%2Fglobal%2Fen%2Fjob%2Fnight-duty-manager-in-moevenpick-resort-waverly-phu-quoc-phu-quoc-vietna-jid-90075&title=Night%20Duty%20Manager', '_blank', 'toolbar=yes,scrollbars=yes,resizable=no,fullscreen=no,top=50,left=50,width=550,height=500'); return false; } function shareFacebook() { window.open('https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fcareers.accor.com%2Fglobal%2Fen%2Fjob%2Fnight-duty-manager-in-moevenpick-resort-waverly-phu-quoc-phu-quoc-vietna-jid-90075&t=Night%20Duty%20Manager', '_blank', 'toolbar=yes,scrollbars=yes,resizable=no,fullscreen=no,top=50,left=50,width=555,height=615'); return false; } function shareMessenger() { window.open('http://www.facebook.com/dialog/send?link=https%3A%2F%2Fcareers.accor.com%2Fglobal%2Fen%2Fjob%2Fnight-duty-manager-in-moevenpick-resort-waverly-phu-quoc-phu-quoc-vietna-jid-90075&display=popup', '_blank', 'location=yes'); return false; } function shareTwitter() { window.open('https://twitter.com/intent/tweet?text=Night%20Duty%20Manager&url=https%3A%2F%2Fcareers.accor.com%2Fglobal%2Fen%2Fjob%2Fnight-duty-manager-in-moevenpick-resort-waverly-phu-quoc-phu-quoc-vietna-jid-90075', '_blank', 'toolbar=yes,scrollbars=yes,resizable=no,fullscreen=no,top=50,left=50,width=550,height=250'); return false; } function shareGooglePlus() { window.open('https://plus.google.com/share?url=https%3A%2F%2Fcareers.accor.com%2Fglobal%2Fen%2Fjob%2Fnight-duty-manager-in-moevenpick-resort-waverly-phu-quoc-phu-quoc-vietna-jid-90075', '_blank', 'location=yes'); return false; } function sharePinterest() { window.open('http://www.pinterest.com/pin/find/?url=https%3A%2F%2Fcareers.accor.com%2Fglobal%2Fen%2Fjob%2Fnight-duty-manager-in-moevenpick-resort-waverly-phu-quoc-phu-quoc-vietna-jid-90075', '_blank', 'toolbar=yes,scrollbars=yes,resizable=no,fullscreen=no,top=50,left=50,width=750,height=675'); return false; } function shareWhatsapp() { window.open('whatsapp://send?text=Night%20Duty%20Manager%20-%20https%3A%2F%2Fcareers.accor.com%2Fglobal%2Fen%2Fjob%2Fnight-duty-manager-in-moevenpick-resort-waverly-phu-quoc-phu-quoc-vietna-jid-90075', '_blank', 'location=yes'); return false; } function shareEmail() { window.open( '/global/en/EmailToFriend?id=90075&pagetype=job', 'location=yes'); return false; } Share Shortlist Sign up Discover a world where life pulses with passion Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration. LET YOUR PASSION SHINE We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact. LEARN ABOUT US Let your passion shine We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together. JOIN US List #1 Related jobs Public Area Cleaner Salary Location 3142 Surfers Paradise Boulevard, 4217, Surfers Paradise, AUS Job Schedule Casual Brands Accor Apartments & Realty Job type Permanent Locations Surfers Paradise Job Category Rooms Description Conveniently located in the centre of Surfers Paradise, BreakFree Cosmopolitan boasts a prime position, with the light rail and Cavill Avenue shopping precinct right at its doorstep, and the beautiful Reference Req-56268 Expiry Date 01/01/0001 Apply Apply Room Attendant Full time Salary Location Fairmont Empress, Victoria, Canada Experience Level Entry Level Job Schedule Full-Time Brands FAIRMONT Job type Permanent Locations Victoria Job Category Rooms Description What is in it for you: Employee benefit card offering discounted rates at Accor properties worldwide and additional benefits for Fairmont and Raffles colleagues Exclusive Employee and Friends & Family Reference 5593e309-0722-47d1-bde7-8b743c2e3a5a Expiry Date 01/01/0001 Apply Apply Housekeeping Attendant Salary Location , Sydney, Australia Experience Level Entry Level Job Schedule Part-Time Brands ACCOR Job type Permanent Locations Sydney Job Category Rooms Description We are seeking a dedicated and detail-oriented Housekeeping Attendant to join our team in Sydney, Australia. 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The Supervisor will ensure that all check-in, check-o Reference b592e49e-10e3-4e0e-882b-05bf0a3cb91e Expiry Date 01/01/0001 Apply Apply Front Office Supervisor (part-time) Salary Location Fairmont Heritage Place - Franz Klammer Lodge, Telluride, United States Experience Level Associate Job Schedule Part-Time Brands FAIRMONT Job type Permanent Locations Telluride Job Category Rooms Description Providing engaging, sincere, personalized service is one of the ways our Colleagues are turning moments into memories for our Owners and Guests at Fairmont Hotels & Resorts. Be an ambassador for an ex Reference e71cc206-dd7f-4728-8dea-fdf042d670ca Expiry Date 01/01/0001 Apply Apply Bell Boy |Botones Salary Location Novotel Monterrey Valle, San Pedro Garza García, Mexico Experience Level Entry Level Job Schedule Full-Time Brands NOVOTEL Job type Permanent Locations Mexico Job Category Rooms Description Botones/Maletero Siempre prestando una mano con una sonrisa. Como Botones, su pasión por el hotel y su respeto por las pertenencias de nuestros huéspedes se asegurarán de que nuestros huéspedes se si Reference 97b3a1f0-9551-421a-bdef-8f4d694f0eb8 Expiry Date 01/01/0001 Apply Apply Overnight Guest Services Attendant Salary Location Fairmont Chateau Whistler, Whistler, Canada Experience Level Entry Level Job Schedule Full-Time Brands FAIRMONT Job type Permanent Locations Whistler Job Category Rooms Description Overnight Guest Services AttendantFirst impressions are everything! Your engaging smile and personality are the essence of a great Guest Services Agent with Fairmont Hotels & Resorts. As you personall Reference cc0451ea-9302-4dce-8268-7a5597c21533 Expiry Date 01/01/0001 Apply Apply Guest Services Attendant Salary Location Fairmont Chateau Whistler, Whistler, Canada Experience Level Entry Level Job Schedule Full-Time Brands FAIRMONT Job type Permanent Locations Whistler Job Category Rooms Description Guest Services AttendantFirst impressions are everything! Your engaging smile and personality are the essence of a great Guest Services Agent with Fairmont Hotels & Resorts. As you personally greet ou Reference 56efd014-ce85-416f-9759-6e3deb696c10 Expiry Date 01/01/0001 Apply Apply Concierge - Part Time Salary Location Fairmont Copley Plaza Boston, Boston, United States Experience Level Entry Level Job Schedule Part-Time Brands FAIRMONT Job type Permanent Locations Boston Job Category Rooms Description At Fairmont Hotels & Resorts, we believe every guest interaction is an opportunity to create a lasting impression. As a Concierge at Fairmont Copley Plaza, you will be the face and heart of our guest Reference 844a7d7b-beac-46a9-bb4a-0f35e0561f06 Expiry Date 01/01/0001 Apply Apply Supervisor(a) de Andares - ibis Sorocaba/São Paulo Salary Location ibis Sorocaba, Sorocaba, Brazil Experience Level Executive Job Schedule Full-Time Brands ACCOR Job type Permanent Locations Sorocaba Job Category Rooms Description Garantir a arrumação e limpeza dos apartamentos e áreas públicas, conforme o estilo e parâmetros de qualidade requeridos pela marca. 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