Customer Support Operations Analyst- Rotational shift- Bangalore- WFO
More info
Job type
contract
Experience
mid
Department
Customer Support
Job description
Job Description Location: Bangalore Years of experience : 3-5 Years Skills: CRM Tools (Salesforce, Freshdesk, ServiceNow, Remedy) | Ticketing | User Management | Account Management | Contract Review | Licensing | RMAs | SLAs | MS Excel | Basic Networking | Operating Systems | Customer Operations | Global Clients Notice period : Immediate joiner Job Summary We are hiring a Customer Success / CRM Operations Analyst to manage CRM operations, customer accounts, ticketing workflows, and support glob…
Required skills
SalesforceAccount ManagementFreshdeskCustomer SuccessMicrosoft Excel
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