Job description

This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Associate Director-Subsidized Programs in United States.

This role provides strategic and operational leadership for client services supporting large-scale subsidized fitness programs designed to improve health and wellness outcomes for diverse populations. The position oversees client-facing teams responsible for delivering high-quality service to health plan partners and enterprise clients, ensuring strong satisfaction, retention, and program performance. It combines people leadership, operational management, and client relationship oversight within a fast-paced, service-oriented environment. The Associate Director ensures seamless execution of program delivery, from implementation through ongoing account management, while resolving escalations and optimizing service workflows. This role also plays a key part in cross-functional collaboration with sales, compliance, and product teams to support renewals and new client onboarding. It is a highly visible leadership position focused on service excellence, operational discipline, and client success at scale.