Director, Field Application Services

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Director, Field Application Services in the United States.

We are seeking a Director of Field Application Services to lead and inspire a high-performing team of Field Application Specialists across the eastern region. This role drives the successful adoption of diagnostic products through pre- and post-sales support, optimizing customer workflows and ensuring clinical and scientific excellence. You will collaborate closely with Sales, Service, Product Management, R&D, Quality, Regulatory, and Marketing to deliver consistent, compliant, and value-driven customer experiences. The position combines strategic leadership, operational execution, and hands-on engagement with key accounts, influencing business growth while fostering a culture of collaboration, innovation, and continuous improvement. The ideal candidate thrives in a field-oriented environment with significant travel and a focus on customer success.