Director Of Marketing Operations - Remote
Thông tin thêm
Loại hình
full time
Kinh nghiệm
executive
Phòng ban
Marketing
Hình thức
Remote
Mô tả công việc
Symetra is seeking a Director of Marketing Operations to help marketing operate more clearly, efficiently, and predictably at scale. This role plays a critical part in how strategy becomes execution-bringing structure to complex work, improving delivery, and helping teams adapt and perform in a constantly changing environment.
About the role
As Director of Marketing Operations, you'll define and lead how marketing work gets planned and delivered across the enterprise. You'll partner closely with senior leaders to translate priorities into action, guide tradeoffs, and strengthen execution across highly crossfunctional teams.
This role is ideal for a leader who thrives in ambiguity, enjoys building clarity where none exists, and knows how to drive meaningful change without overengineering process.
What you will do
- Lead the Marketing Operating Model
- Define and evolve how marketing work is planned, prioritized, and executed at scale
- Partner with senior leaders to translate strategy into delivery, including sequencing, capacity planning, and prioritization
- Establish scalable planning and intake frameworks that bring clarity to complex work
- Enable Strong Execution & Delivery
- Improve visibility, alignment, and predictability across crossfunctional initiatives
- Identify risks and dependencies early, helping leaders make informed tradeoffs
- Reduce rework and friction through better planning and execution discipline
- Build and Lead the Marketing Operations Function
- Lead and develop a team of marketing operations and program management professionals
- Set clear expectations and standards while allowing flexibility for different teams and needs
- Foster accountability, collaboration, and continuous improvement
- Drive Innovation & Responsible AI Adoption
- Identify opportunities to improve efficiency through automation, AI, and modern ways of working
- Partner with marketing, analytics, and technology teams to deliver practical, highimpact solutions
- Ensure innovation is aligned to business needs and implemented responsibly
- Manage Vendors & Partners
- Oversee key marketing vendors and partners, ensuring quality, performance, and cost effectiveness
- Partner with Procurement and Finance on budgeting, forecasting, and contracts
Why Work at Symetra
Here's what some of our employees have to say about why they work at Symetra:
"We're big enough to make an impact on the country, but small enough to care and know who you are and what you're contributing to the organization. All new ideas are welcome!" - Stephanie F., VP Customer Service & Operations
"Just do it! Even if you feel like you may not be 100% qualified, apply. Sometimes we see potential in others that they can not see in themselves. You may be over qualified, or you may be the "something special" we are looking for to bring a unique, fresh approach to our company." - Ruby S., Associate EDX Analyst
What we offer you
Benefits and Perks
We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.
- Flexible full-time or hybrid telecommuting arrangements
- Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
- Paid time away including vacation and sick time, flex days and ten paid holidays
- Give back to your community and double your impact through our company matching
- Want more details? Check out our Symetra Benefits Overview
Compensation
Salary Range: $141,600 - $236,000 plus eligibility for annual bonus program
Who You Are
- 12-15+ years of experience in marketing operations, program management, or related leadership roles
- Proven ability to design and evolve operating models that support scale and change
- Comfortable leading through ambiguity and influencing senior stakeholders
- Strong judgment around prioritization, sequencing, and tradeoffs
- Experienced people leader who builds trust and develops talent
- Able to simplify complex ideas and communicate clearly at all levels
- Familiar with modern marketing workflows, digital practices, and martech ecosystems
- Experience with AI, automation, or operational innovation is a plus
- High school diploma required;
college degree preferred.
Travel:
Required Training & Professional Development
All newly hired people leaders with direct reportsare required tocomplete a comprehensive leadership development program within their first year. This program includes both virtual and in-person training. The in-person sessions will take place at Symetra's corporate headquarters in Bellevue, Washington.Symetra covers all travel and accommodation expenses.
Reasonable Accommodations
Symetra is committed to providingequitableaccess to all job-related responsibilities, including required travel. If reasonable accommodations are needed for travel, Symetra's HR department will work to provideappropriate solutionsin alignment with individual needs and company policies
At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute.Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.Creating a world where more people have access to financial freedom
Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.For more information about our careers visit: https://symetra.Eightfold.Ai/careersWork Authorization
Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.Please review Symetra's Remote Network Minimum Requirements:As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection:
- Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband."
- Internet Type:Fiber, Cable (e.G., Comcast, Spectrum), or DSL.
- Not Permissible:Satellite (e.G., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up.
- Disqualification from the recruitment process
- Withdrawal of a job offer
- Termination of employment and other criminal and/or civil remedies, if fraud is discovered
Kỹ năng cần có
Kỹ năng phù hợp
Đăng ký để xem kỹ năng phù hợp