Sr. Executive/ Assistant Manager – Sales Support

Tasks & Responsibility -

• Timely action on customer Inquiry and Quotation on business opportunities.

• Coordination with pricing team and overseas to improve TAT of quote and business conversion.

• Maintain Inquiry log on day to day basis with proper and accurate feedback from sales and customers

• Analyzing quote log and presenting it to products and RSM’s or Sales managers for understanding the areas where improvement is required

• Preparation of reports pertaining to sales management system.

• Maintain good business relationship with customers and internal stake holders

• Bridge the gap between sales persons & product to achieve better conversion

• Assisting sales team to achieve target on bringing new customers onboard and maximizing the revenue of sales.

• Supporting sales in all the backend activities required for an account like KYC documents, SOP, customer activation etc.

• Supporting sales team by providing sales leads and internal co-ordination

• Co-ordination with operations, pricing, system and other relevant department to facilitate the smooth functioning of sales and customer retention.