Service Desk Agent
More info
Job type
full time
Experience
mid
6 similar jobs hiring
Job description
Location: Pune / Bangalore Experience: Freshers Employment Type: Full-time About the Role We are looking for enthusiastic and customer-focused individuals to join our team as Service Desk Agents – L1 . This role involves providing first-level technical support, handling user queries, and ensuring timely resolution of IT-related issues. Key Responsibilities Provide Level 1 (L1) technical support to end users via calls, emails, or chats Escalate unresolved issues to the appropriate teams Ensure t…
Required skills
Help Desk
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